Account name already exists error

Products

• CASB Security Standard

Issue/Introduction

When trying to activate a new Salesforce Securlet instance, getting Account name already exists error

Account name already exist, as the screenshot below:

Cause

• This is because customer already activated a Salesforce Securlet instance using the same account name
• Each Salesforce Securlet instance account name has to be unique

Resolution

• Note that the account name is only locally significant, it doesn't matter what value to put in for the Account Name as long as it is unique.
• Choose any meaningful name that can be used to identify this instance