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Endpoint Protection Mobile is sending email notifications when in non-interactive mode.

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Article ID: 175321

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Updated On:

Products

Endpoint Protection Mobile

Environment

iOS

Android

Cause

Non-interactive mode only stops push notifications from being sent. Any end-user email notifcations that have been configured will still be sent.

Resolution

To stop email notifications from being sent to the end user, remove them from the SEP Mobile Management Console under Settings>Communication>End-User Notifications.

Push notifications won't be received by the end user unless non-interactive mode is disabled under Settings>SEP Mobile App>Noninteractive App Mode