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Options available for upgrading the Unified Agent

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Article ID: 175253

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

A new version of the Unified Agent (UA) is available and upgrading to the newest is wanted.

Environment

Web Security Service

Unified Agent

Resolution

Following are the two options available to upgrade to the latest version of UA:

1 In your Web Portal under Service > Mobility > Unified Agent there is a checkbox for prompting the end user for an update. This will let the end user to Install the latest version of the UA on their workstation.

2 Using Microsoft SCCM or other centralized management systems to uninstall and then reinstall the new UA version. See Installing or uninstalling Unified Agent in Windows without user interaction.

NOTE: A reboot is required to complete the installation of the new UA.