Deactivating Gatelet in pending status

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Gateway
• CASB Gateway Advanced
• CASB Securlet SAAS

Issue/Introduction

In CloudSOC Store Gatelet status "Deactivation Pending"

Resolution

Deactivating a Gatelet is a two step process. After first clicking to deactivate a Gatelet "Finalize Deactivation of App" appears.

A Sysadmin must finish the deactivation process by clicking on the "Finalize Deactivation of App" button under the Gatelet desired to be deactivated.