Trying to use the Web Security Service (WSS) and Endpoint Protection Mobile (SEP Mobile) integration, but devices fail to register within the SEP Mobile app and display an error message.
When you try to validate the integration within the SEP Mobile console, you get an error message.
Error when you try to validate the integration in the SEP Mobile console:
Error when you try to register a mobile device in the SEP Mobile app:
Web Security Service
Symantec Endpoint Protection Mobile
This is most commonly caused by one of two issues:
Depending on which issue is the cause in your environment, you would need to take one of the following actions: