Unable to find software to download from MySymantec support portal
Article ID: 175134
Updated On:
Products
Symantec Products
Issue/Introduction
Trying to access Symantec software to download and install. The serial number I have is not visible.
Cause
It may be that the license serial number has not been added to the customer's MySymantec account.
Resolution
Contact the Customer Care team at 1 (800) 721-3934. Explain the situation and make sure to have your email address and serial number available to enable them to make sure you have the proper access.
Feedback
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