Web Traffic Redirection disrupts connections to the Apple App Store and Apple Software Updates

Products

• Endpoint Protection

Environment

macOS

Resolution

To work around this issue, the following URLs should be added to the Web Security Service (WSS) Bypass Domain list.

• swscan.apple.com
• swquery.apple.com
• swdownload.apple.com
• swcdn.apple.com
• swdist.apple.com
• bag.itunes.apple.com
• gsa.apple.com 

For more information on adding sites to the WSS Domain Bypass list, refer to the following article:

Add sites to the bypass list in Web Security Service - https://www.symantec.com/docs/TECH245389