When trying to install policy in the Visual Policy Manager on the ProxySG or Advanced Secure Gateway (ASG), you receive the error message Error committing Management Console changes so VPM policy installation abandoned.
This error message can also be caused by Java, please troubleshoot this first by restarting the browser, clearing Java temporary files and ending any running Java processes. Also, try launching from a different computer.
The following behavior is observed:
Another instance of this error was also observed after upgrade to SGOS 188.8.131.52 or SGOS 7.3.x. Following are the observation:
There is a problem with the VPM-XML or VPM-CPL file which causes an issue with the VPM.
NOTE: You will still be able to install the policy from Configuration > Policy > Policy Files > Visual Policy Files
Sometimes this is caused by a Java issue.
This may be resolved by installing a back-up of the Visual Policy Files in Configuration > Policy > Policy Files > Visual Policy Files.
If you do not have a back-up, please contact technical support and they will assist with identifying the problem in the file.
Use following workaround/solution if the issue appeared after upgrade to 184.108.40.206 or 7.3.x:
Note: Please check the limitations of option "Notify once for all hosts" ( Refer Notify Object section : https://techdocs.broadcom.com/content/dam/broadcom/techdocs/symantec-security-software/web-and-network-security/proxysg/common/legacy_VPM_73.pdf )
Alternative solution is to End the "jp2launcher.exe" process (Java Web Launcher), and reopen the management console / VPM.