Using a DNS alias for the server name in a UNC path for Package Source in the Symantec Management Console
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Article ID: 175029
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Updated On: 05-13-2025
Products
IT Management Suite
Issue/Introduction
You would like to include a DNS alias for the server name in a UNC path for Package Source as shown below:

Environment
IT Management Suite (ITMS) 8.x
Cause
The reason this does not work is because there is a certificate issued for the server.
Resolution
Test this in a test environment with a self-signed certificate before spending money on a certificate to use in your production environment.
Get a certificate that includes the following:
- The "Subject" field contains the actual name of the server
- The "Subject Alternative" name contains the alias of the server.
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