Can I use a DNS alias for the server name in a UNC path for Package Source in the Symantec Management Console?

Products

• IT Management Suite

Issue/Introduction

You would like to include a DNS alias for the server name in a UNC path for Package Source.

Environment

IT Management Suite (ITMS) 8.0, 8.1, and 8.5

Cause

The reason this does not work is because there is a certificate issued for the server.

Resolution

Test this in a test environment with a self-signed certificate before spending money on a certificate and using in the production environment.

Get a certificate that includes the following:

• The "Subject" field contains the actual name of the server
• The "Subject Alternative" name contains the alias of the server.