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Endpoint Protection 14.2 clients stop sending status updates and updating content.

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Article ID: 175017

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection (SEP) 14.2 clients stop sending status updates and updating content from Symantec Endpoint Protection Manager (SEPM). 

 

CVE-Actions.log

[2019-Feb-08 08:01:44.832226] 33D0CC030A01100E00268CBEDFBF92B6        0        -1        [-GetContentItem]        not-a-date-time        not-a-date-time        25398        0        {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}

[2019-Feb-08 08:01:44.832226] 33D0CC030A01100E00268CBEDFBF92B6        0        -1        [-GetContentItem]        not-a-date-time        not-a-date-time        8644663        0        {0D03AEA1-B630-43F8-828E-F10E80A68B99}

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 RU1 MP1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here