Agents are not being assigned to the correct agent group based on logged in user
book
Article ID: 174995
calendar_today
Updated On:
Products
Data Loss Prevention Endpoint Prevent
Cause
The wrong syntax is being used in the user list.
Resolution
- The user names must each be entered on their own (not as
domain\user
, or [email protected]
syntax)
- The entries must contain one user name per line with no comma or other characters as a separator
Feedback
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Yes
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No