We've logged into our Reporter and are attempting to view a report but we're not able to see all the information available for this report only certain columns are showing data.
Failed to anonymize, because SSL library 'libssl.so' is not loaded.
This is a permission issue on the Reporter appliance and not an error. The reporter appliance offers the capability of restricting access for particular users so that they may only be able to see certain fields/columns. For example, as an Administrator if I wanted a user Bob to only be able to see site names and not user names under his role permissions I would select the User field in the Anonymize role permission list.
As an administrator with full access to the database we can modify the user's permission and grant them additional access to the column they may need. The example below illustrates how to grant the user access to see the User column.
Connect to the Reporter Management Console in the browser