Messaging Gateway does not update malware definitions from LiveUpdate Administrator after version 10.7 update

Products

• Messaging Gateway

Issue/Introduction

After upgrading to Messaging Gateway version 10.7.0, you find that malware definitions are no longer being updated.

Environment

Your Messaging Gateway is configured to obtain malware definitions from LiveUpdate Administrator.

Cause

Messaging Gateway version 10.7 is not an available product in the LiveUpdate Administrator configuration.

Resolution

Symantec is investigating this issue, subscribe to this article for updates.