Symantec Protection Engine (SPE) 8.0.0 is installed.
These fixes are available in SPE 8.0.1, released on 9/4/2020.
A hotfix is also available to address these issues. Please see the attached file SPE-8.0-HF06.zip. Refer to the Readme_first.txt for instructions to apply and configure the patch.
Also attached is an example category3.xml that sets the values for the timeout feature added with this hotfix. The category3.xml attached sets a timeout value of 20 seconds, and sets the preferences to allow files when this timeout is reached. These values can be adjusted to the preference of the organization by editting the attached category3.xml.
Wrong version? If you experience service hangs of SPE 7.9.1 instead, please see:
Title: 175834 - Protection engine server hangs until service restart