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DLP policy is not working or blocking as expected

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Article ID: 174798

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Updated On:

Products

Data Loss Prevention Enforce Data Loss Prevention

Issue/Introduction

One or more Data Loss Prevention (DLP) policies are not working properly for detection, number of matches, incident severity, etc.

  • Email policy is not working
  • HTTP/HTTPS blocking does not work
  • Policy not working as expected
  • Policy exception not working
  • Policy is not working after rebooting
  • Prevent policy block response rule not working
  • Browser policy not working

Cause

Policy misconfiguration can cause detection issues, show an incorrect severity, or display the correct number of matches.

Resolution

 

Custom data identifiers

Password policies

Severity issues

Other policy issues

Policy best practices