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"Create to PDF/XPS" option grayed out in office application when using Information Centric tagging

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Article ID: 174790

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Updated On:

Products

Information Centric Tagging Information Centric Security

Issue/Introduction

Users using office application i.e. Word, Excel, PowerPoint with ICT (Information Centric Tagging) and navigate to "FIle > Export > Create to PDF/XPS", that option is grayed out. 

Resolution

This is By-Design.

ICT will block "Create to PDF/XPS" option to enforce classification through “save as”.

So if users wants to create document to PFD/XPS, instead of using “Create PFD/XPS Document” option.
They need to use “save as” option and then select PFD/XPS in file type.
This will ensure those documents are classified before saving.

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