This article is applicable to Symantec Critical System Protection (CSP) version 8.0.x.
Symantec discourages the installation of another antivirus program on a CSP-protected system. With the market-leading whitelisting and exploit protection features, CSP ensures that your systems are always protected.
Warning: Be aware that coexistence of more than one antivirus program on the same system might cause usability issues, impact system performance, and higher bandwidth consumption.
Consider installing another antivirus program on a CSP-protected system only if you have a valid business need. The following table lists the antivirus programs which may coexist with CSP and whether such coexistences have been qualified by Symantec or not.
|Coexisting antivirus programs||Qualified by Symantec?||Additional details|
|Symantec Endpoint Protection (SEP)||Yes||
For CSP and SEP coexistence, you may disable the following SEP features:
Otherwise, you may receive an error message stating that you have a CSP version which is already installed.
|Any antivirus program other than SEP||No||See the Coexistence of CSP and an antivirus program other than SEP section in this article.|
To install an antivirus program other than SEP on a CSP-protected system, perform the steps in the following table:
Note: The steps in this procedure are supported only in the CSP 8.0.x Streamlined Whitelisting Prevention policy (for example, either
sym_win_simplified_sbp, or a policy that you have created based on
sym_win_simplified_sbp). You can manage the Streamlined Whitelisting Prevention policy only from the CSP Web console.
|Step 1: Access the Streamlined Whitelisting Prevention policy||
|Step 2: Add the other antivirus program to whitelist||
|Step 3: Whitelist the other antivirus program||
Apply the updated Windows streamlined policy on the CSP agents deployed on the systems on which you want CSP and the other antivirus program to coexist.