search cancel

Registry keys for SymQual remain even if SymQual is disabled

book

Article ID: 174776

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

If you disable SymQual (Symantec Quality) system by following way, SymQual still leaves unexpected registry settings under HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps.

  • uncheck Symantec Endpoint Protection Manager (SEPM) console > Admin > Servers > Local Site > Edit Site Properties > Data Collection > "Let clients send troubleshooting information to Symantec to resolve product issues faster.".

Environment

SEPM 14.0 MP2 and above

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.