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Failing to import PKCS12 certificate into CAS web management console

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Article ID: 174771

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Updated On:

Products

Content Analysis Software - CA

Issue/Introduction

Failing to import the PKCS12 certificate to Web Management console, with a "Failure" notification on the console.

The following alert can be found on the CAS troubleshooting logs;

Mar  5 14:17:33 STL-CAS-A rapi-1[7277]: '[W] 400 POST /rapi/system/https/cert (127.0.0.1): Unable to import PKCS1.2 certificate! Wrong passphrase!'

Cause

The customer was using special characters for the passphrase when creating the certificate. With the current CAS OS version it does support only alphanumeric characters.

Resolution

Avoid adding any special characters for the passphrase when creating the certificate.

If special characters are required the dash "-" character has been confirmed as an acceptable special character.