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Can't access ClientNet from a specific PC.

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Article ID: 174676

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Updated On:

Products

Email Security.cloud

Issue/Introduction

It's possible to access from some IP addresses, but can't access from other IP address.

You are not authorized to log in from your current location.
Please contact your administrator.

Cause

Customer has IP Restrictions settings, so only approved IP addresses or address ranges.

Resolution

Add all IP addresses which appoved to access ClientNet.

Attachments

ip restriction.png get_app