Not able to add new Internet Site Server to CEM Gateway
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Not able to add new Internet Site Server to CEM Gateway

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Article ID: 174639

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Updated On:

Products

IT Management Suite

Issue/Introduction

Getting an error when trying to add a new Internet Site Server to the CEM Gateway:

 Failed to validate Server Certificate

Environment

ITMS 8.x

Cause

Gateway is not able to communicate with Site Server due to a TLS mismatch. 

Resolution

Enabling TLS 1.2 on the Site Server and Internet Gateway resolved this issue.

Additional Information