After enabling the reverse proxy in Apache for Mac and Linux downloads (HOWTO85034), the Endpoint Protection Manager (SEPM) WebServer service (httpd.exe) frequently crashes.
5/1/2019 2:16:45 PM Application Error Application Error sepm.testnet.work 1000 "Faulting application name: httpd.exe, version: 126.96.36.1992, time stamp: 0x5c975237
Faulting module name: ntdll.dll, version: 10.0.14393.2485, time stamp: 0x5b84c286
Exception code: 0xc0000374
Fault offset: 0x000d9741
Faulting process id: 0x6c3c
Faulting application start time: 0x01d50048c08630e8
Faulting application path: D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\bin\httpd.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 8ae333c8-1bc6-4400-acb3-dea67c89e1d2
Faulting package full name:
Faulting package-relative application ID:"
The instructions for setting up the reverse proxy outline steps to modify the httpd configuration to disable AsyncSendFile for the reverse proxy's cache folder. This configuration is needed to prevent crashes that can occur when the cache is updated with new files.
Modify httpd.conf to only enable Asyncsendfile for the Inetpub/Content folder.
Make the following changes to httpd.conf:
#to comment it out, as shown:
These steps are also outlined in the following document: