Cloud Connect Defense and WSS integration 101

Products

• Web Security Service - WSS

Issue/Introduction

Learn how to properly configure, integrate and troubleshoot Cloud Connect Defense and WSS.

Resolution

Content

About the Cloud Connect Defense and Web Security Service Integration

System Requirements

Integration

Integration Troubleshooting

Connectivity Troubleshooting

Frequently asked questions

About the Cloud Connect Defense and Web Security Service Integration

The CCD-WSS integration provides a continuous secure connection to the Web Security Service so that CCD can provide advanced security features, such as content filtering and threat protection for all the network communication. Currently, no exclusions are supported.

• Network integrity for detection of risky or malicious WIFI and carrier Networks
• Smart VPN Network Privacy, Protection, and compliance.
• Comprehensive integration with Web Security.
• Unified Endpoint Management (UEM) Integration for deployment and Management. Currently, Microsoft InTune is supported.

System Requirements

The app runs on Windows 10 Home/Pro/Enterprise, Windows 10 in S mode, Windows 10 on ARM and can be obtained from the Windows Store. 

Integration

Endpoint Cloud Connect Defense (CCD) – WSS Integration

Integration Troubleshooting

The authentication token you provided is invalid

User Not Found

Connectivity Troubleshooting

Collect Cloud Connect Defense client logs

VPN is not currently required

Verify the WSS VPN certificate is installed

Your current network is preventing connection to the VPN

The VPN connection cannot be established

VPN does not get disconnected

Frequently asked questions

Cloud Connect Defense and WSS integration FAQs