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Messaging Gateway stops sending Message Audit data to remote syslog server

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Article ID: 174475

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Updated On:

Products

Messaging Gateway

Issue/Introduction

In some cases Messaging Gateway stops sending Messaging Audit Log (MAL) date to the configured remote syslog server and does not resume sending audit data until the MTA service or appliance is restarted.

Cause

This appears to be a deadlock in the syslog logging package used by SMG

Resolution

This issue has been addressed with the SMG 10.7 release.