Integrated Solutions are not showing query results.
Use API commands to verify that Symantec Endpoint Detection and Response (SEDR) receives those API calls and that results are returned.
Using Curl:
curl -X POST -H "Accept: application/json" -H "Authorization: Basic <TOKEN>" -H "Content-Type: application/x-www-form-urlencoded" -d 'grant_type=client_credentials&scope=customer' "https://<SEDR IP>/atpapi/oauth2/tokens"
{ "access_token":"<BEARER_TOKEN>", "token_type":"Bearer", "expires_in":3600 }
curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer <BEARER_TOKEN>" -d '{ "verb":"query", "limit":1 }' "https://<SEDR IP>/atpapi/v2/events/"
{ "result":[ { ... } ], "next":"NiwyMDR2LTA2LTIwVDIwOjQ2OjE2LjgyN1o=", "total":1 }
With those results you will see that SEDR receives API commands and returns results.
If there are errors please note down the HTTP error code and message, then contact support.