Unexpected System error has occurred in messagelabs portal

Products

• Email Security.cloud
• Web Security.cloud

Issue/Introduction

When accessing a particlular menu item in the ClientNet portal an error shows up instead of the actual content or the actual content page is hanging at Loading state.

Resolution

• Please test accessing the same menu item from a different browser or a different computer .
• If the error is still seen after trying the above, please make a note of the reference number and contact Technical Support.