SpanVA is Disconnected and will not upload proxy logs to CloudSOC.
Generate a Diagnostic Report from the Diagnostic Report tab in SpanVA and resolve any errors. Diagnostic report may not report a problem depending on the connectivity issue.
Verify the proxy configuration includes the port detail in the SpanVA using the format:
If authentication is required, include the user and password:
Verify the proxy certificate imported into SpanVA is valid.
Verify the Proxy and firewall has whitelisted the DNS and or IP address *.storage.googleapis.com at port 443
Google Cloud Storage (GCS) IP addresses consist of many blocks. GCS uses the same netblocks as all other Google APIs and services. These netblocks change periodically. There are no simple fixed static network blocks from Google. Google provides the following recommendations in determining its service IP address blocks for a customer’s firewall rule use.
Google Cloud Storage doesn’t provide regional URLs and IP ranges. It uses a global load balancer to route traffic to the region where a GCS storage bucket resides. The bucket name is in the GCS URL path rather than in the hostname when the GCS is accessed. The Broadcom CloudSOC Audit Service uses GCS in EU regions for customers in the EU, and GCS in the US for other customers.