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When adding Allowed Devices to Device Control policy in Endpoint Protection 15 cloud console, the policy page hangs

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Article ID: 174371

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Updated On:

Products

Endpoint Protection

Issue/Introduction

When adding five or more Allowed Devices to a new Device Control policy in Symantec Endpoint Protection (SEP) 15 cloud console and clicking Save Policy, you notice a spinning circle that never stops. The policy creation goes into a hung state and the selected devices are not added to the Device Control policy.

 

Resolution

This issue was fixed in the April 2019 production refresh for SEP 15 cloud console.