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Data in UI doesn't display after an upgrade

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Article ID: 174370

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Updated On:

Products

Endpoint Detection and Response Advanced Threat Protection Platform

Issue/Introduction

Symantec Advanced Threat Protection (ATP) Manager is unavailable.

Advanced Threat Protection (ATP) Manager is currently unavailable

ATP Manager is unavailable until all services have started, after which the logon page appears. This process may take a few more minutes.
You do not need to refresh your browser.

 

Cause

One or more ATP services are stopped.

Resolution

Contact Symantec Technical Support if the issue persists for several hours.

Attachments