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Reporter receive "Unknown user or bad password" even I input correct password.

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Article ID: 174362

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Updated On:

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Reporter Reporter-S500 Reporter-VA

Issue/Introduction

Reporter keep receive the error "Unknown user or bad password"  even I input correct password by license load command.
Especially point is my password has special character "exclamation" mark.

 

reporter# licensing load username [email protected] password XXXXXXXXXXXX!
%  failed
%  ErrorCode : -14500
%  ErrorMessage : 404:HTTP/1.1 404 Unknown user or bad password:Unknown user or bad password
reporter# licensing load username [email protected] password XXXXXXXXXXXX!
%  failed
%  ErrorCode : -14500
%  ErrorMessage : 404:HTTP/1.1 404 Unknown user or bad password:Unknown user or bad password

%  failed
%  ErrorCode : -14500
%  ErrorMessage : 404:HTTP/1.1 404 Unknown user or bad password:Unknown user or bad password

 

Resolution

Please use double quote if your password has "exclamation" mark.
You will see command output as "OK" when your password enclose in double quotes.

reporter# licensing load username [email protected] password "XXXXXXXXXXXX!"
  ok
reporter#