Unable to submit any Autosys command from IXP interface

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation Agent
• CA Workload Automation Agents

Issue/Introduction

Description:

In Our Ixp Interface we are not able to submit any command (force-start, on hold, on ice...).

It works fine if we use it in read mode to display jobs but if we try to start or force start a job it does not work.

Solution:

All these Autosys client utilities need SSA to communicate with the Application Server.

Here is what we put in file /etc/rc.d/rc.local in order to start SSA during the reboot of our RedHat server:

more rc.local 
 
CSAM_SOCKADAPTER=/opt/CA/SharedComponents/Csam/SockAdapter 
export CSAM_SOCKADAPTER 
CSAM_LOGGER_CONF=$CSAM_SOCKADAPTER/cfg/logger.cfg 
export CSAM_LOGGER_CONF 
ETPKI_HOME=/opt/CA/SharedComponents/ETPKI 
export ETPKI_HOME 
CASHCOMP=/opt/CA/SharedComponents 
export CASHCOMP 
LD_LIBRARY_PATH=$CSAM_SOCKADAPTER/lib:$LD_LIBRARY_PATH 
export LD_LIBRARY_PATH 
PATH=$CSAM_SOCKADAPTER/bin:$PATH 
export PATH 
$CSAM_SOCKADAPTER/bin/csampmux start 

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: