Data Protection policy triggered in Email Security.cloud

Products

• Email Security.cloud

Issue/Introduction

Learn what triggers a Data Protection policy in Email Security.cloud in the following scenarios:

• An email has triggered one or more Data Protection policies
• A newly created Data Protection policy doesn't work properly
• A Data Protection policy is not working
• Mails blocked under Data Protection rule
• Regex rule is triggering on an email message

Environment

Email Security.cloud

Resolution

If the email is less than 14 days old, we can review your detailed logs to determine the exact Data Protection match information for the email.

For details regarding what content triggered the Data Protection policy, contact technical support.