Whitelist an application in Endpoint Protection Mobile

Products

• Endpoint Protection Mobile

Issue/Introduction

• A mobile application is being removed by Endpoint Protection Mobile (SEP Mobile) and you need to exclude the app
• Need to add an app to the whitelist
• Whitelisting applications

Environment

Android

iOS

Resolution

Login into the SEP Mobile Management Console

Go to Incidents.

Select an Incident where the application was removed from the device.

On the right pane, hit the settings cogwheel.

Select "Whitelist the app" or "Whitelist the Developer" as appropriate. NOTE: Only Android Developers can be whitelisted.