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Access Denied SpanVA SCP to Destination Directory

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Article ID: 174257

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Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit

Issue/Introduction

The directory is inaccessible when testing an SCP SpanVA configuration.

Resolution

Reset the SpanVA password in one of the following ways:

Audit > Device logs > Actions > View Details > Configuration Details 

or

Settings > CloudSOC SpanVA > View Details > Reset SpanVA Password