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Credentials Manager Plugin Agent Does Not Display As Installed

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Article ID: 174230

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Updated On:

Products

IT Management Suite

Resolution

This is working as designed. The install applies required registry keys. They are found at:

  • HKLM\Software\Altiris\CredentialManager\Keys
  • HKLM\Software\Altiris\eXpress\Altiris_CredentialManager_Agent\version

If it is suspected the agent wasn't properly installed, check these two locations to confirm the install executed successfully.

This install will not register a plug-in shown in the Symantec Management Agent's UI or in the agents table in the database.