Configure Software Update Packages at Network Location

Products

• IT Management Suite

Issue/Introduction

Store Software Update Packages on network location and access from Notification Server.

Environment

Software Management Solution

Resolution

In order to store and access Software Package location from Notification server, please follow below steps:

1. Go to Manage > Software Catalog> Import Software option.

             

2. Under import software option select source as “Access package from an existing UNC” and enter network location and verify.

3. If you get “The specified Patch does not exist” error while verifying the network location as below:

         

Then please perform below steps:

1. Go to Settings > Notification Server > Notification Server Settings > Distribution Point Credential Tab on right pane.

2. Check if “Use Agent Connectivity Credential” is selected or not. If it is selected then select “Use these credentials” and try with AppID and local user credentials.