Does CA Service Desk Manager (CA SDM) leverage Oracle Database's Bind Variables?

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Article ID: 17422

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Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

  • CA SDM with Oracle DBMS leverages bind variables in insert and update operations. In addition, for queries/updates in most stored procedures, bind variables are leveraged.
  • Our Oracle "select" queries do not generally use bind variables. This is related to problems faced with case-insensitive searches in earlier releases of Oracle. We have not observed any negative performance impact because of the same.

Incase there are specific queries that are in need of concern, you could engage CA Support for additional help on the same.

Environment

Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration
Component: