VIP Linux upgrade fails with /tmp Mount Error 13 = Permission Denied

Products

• VIP Enterprise Gateway

Issue/Introduction

When attempting to upgrade VIP on Linux, the upgrade stalls or fails.

Mount Error 13 = Permission Denied

Cause

Improper permissions to the /tmp mount point used by the upgrade process.

Resolution

Remove the NOEXEC and NOSUID bits from /TMP.

Missing LiveUpdate can also cause this error. Check this by Manually installing the Live Update Client for VIP Enterprise Gateway