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How to upload SSL Visibility (SSLV) 4.x diagnostics file via Command Line Interface (CLI) to a Symantec Case

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Article ID: 174211

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

Cannot upload data through the Management GUI or simply prefer to upload data through SSH or serial connection Command Line Interface (CLI).

Resolution

Login to the SSLV via SSH or serial connection.

SSLV >en

Password:

SSLV#diagnostics service-info send (case number here)

ok