How to upload SSL Visibility (SSLV) 4.x diagnostics file via Command Line Interface (CLI) to a Broadcom Case

Products

• SSL Visibility Appliance Software

Issue/Introduction

Unable to upload data through the Management GUI or prefer to upload data through SSH or serial connection Command Line Interface (CLI).

Resolution

Generate and upload the service diagnostics information to Broadcom. Enter the case number if you have opened a support case.

Login to the SSLV via SSH or serial connection.

SSLV >en 
Password:

SSLV#diagnostics service-info send (case number here)

ok