Symantec Endpoint Protection 14.2 MP1 Cloud console Whitelist (WL) Exception policies are not syncing to the Symantec Endpoint Protection Manager (SEPM) and then down to the Symantec Endpoint Protection (SEP) client. Customers reporting this issue are primarily attempting to use paths to exclude directories from scanning.
This issue is fixed in Symantec Endpoint Protection Manager 14.2 RU2. For information on how to obtain the latest build of Symantec Endpoint Protection, read
TECH 103088: Download the latest version of Symantec Endpoint Protection