ServiceNow not passing data to CloudSOC
Article ID: 174192
Updated On:
Products
CASB Security Standard
CASB Security Premium
CASB Security Advanced
CASB Audit
CASB Gateway
CASB Gateway Advanced
Issue/Introduction
The ServiceNow Securlet is activated successfully, however there is no data passing through to CloudSOC.
Resolution
- Deactivate the Securlet and wait 30 minutes.
- Then verify all steps in the ServiceNow Tech document are followed during reactivation.
Feedback
Yes
No
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