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Feature Request: Add Support for Endpoint Encryption on Surface Laptop Model 1769


Article ID: 174166


Updated On:


Endpoint Encryption


Built-in Keyboard does not work on Bootguard if something is plugged into the USB port


Endpoint Encryption supports only Microsoft Surface Pro 3, 4, and 5 systems that have an external Type or Touch keyboard. Surface Laptops are not tested and hence unsupported. 


Symantec Corporation is committed to product quality and satisfied customers. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. Technical Support filed a Feature Request to add this product feature. Note that a feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.