Error processing IT Analytics Cubes

Products

• IT Management Suite
• IT Analytics

Issue/Introduction

IT Analytics
Symantec Management Platform

Getting an error when attempting to run reports or process cubes. 

OLE DB error: OLE DB or ODBC error: [DBNETLIB][ConnectionOpen (SECCreateCredentials()).]SSL Security error.; 08001.

Environment

ITMS 8.x
ITA 8.0

 

Cause

SQL Environment updated to run TLS 1.2, the SQL provider does not support the newer TLS 1.2 version.

 

Resolution

Change the SQL provider to one that supports TLS 1.2 version.