RPC connection terminated Error in SSL Visibility Appliance Log

Products

• SSL Visibility Appliance Software

Issue/Introduction

Need to know what RPC connection terminated errors in SSL Visibility logs mean.

sslpilot[1234]:  [E] RPC connection terminated:SV_AUTH [0x0000000184d30014;code:20;sub:1] User not logged in

Cause

A user was logged out of the SSL Visibility Appliance by inactivity or keepalive timeouts and is still attempting to access the SSLV UI with the terminated session details. 

The following messages are normally seen before the "RPC connection terminated" message.

sslpilot[1234]:  [N] [admin]: session expired due to keepalive timeout

sslpilot[1234]:  [N] [admin]: session expired due to session inactivity

Resolution

These errors are informational only.