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SSL Visibility appliance error: “The current Policy/PKI is incompatible”


Article ID: 174110


Updated On:


SSL Visibility Appliance Software


Once the device is downgraded error “The current Policy/PKI incompatible” error prompt. This is due to an incompatible configuration made on an earlier version of SSLV. For example: newer certificate types or elements on the PKi library.


  1. Remove and add SSLV images until the problem is gone, simply re adding an image and select the device to run into, can fix the problem
  2. Upgrade to the latest version. Latest versions have all the improvements and compatibility to all the Certificates types.