Trying to download Host Categorization database on the SSLV “Failed to get request” error prompt.
This indicates the device is not able to communicate with list.bluecoat.com and retrieve the database. Database download uses port 443 and uses the Management Interface.
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<< To go enable mode
ping 8.8.8.8
<< To check general connectivity (google)
ping list.bluecoat.com
<< To check connectivity to our BCWF servers