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Updating Authorized Contacts on a Company Account

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Article ID: 174094

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Updated On:

Products

Email Security.cloud

Issue/Introduction

You want to add, remove, or otherwise update your authorized contacts on your account.

Resolution

In order to update the authorized contacts on an account, you will need to reach out to Order Services and provide an updated list of the users that you wish to be authorized on the account. They can be reached at: [email protected]

Order Services will request the account information so that they are able to find the account they are updating.

Please provide the following details wherever applicable for all contacts on the updated list:

  • Contact Name
  • Work Title/Position
  • Email (Primary and Secondary)
  • Phone number
  • Is the contact a listed primary contact for cases?