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SEPM shows log on user as root irrespective of logged in user on the endpoint .

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Article ID: 174065

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Updated On:

Products

Endpoint Protection

Issue/Introduction

  • SEPFL 14.x client is managed by SEPM 14.x .
  • Logon User is shown as root irrespective of the logged in user on the endpoint client.
  • As an example ,user1 is the only logged on user on endpoint however SEPM still shows root as Logon User.

None

Cause

  • /opt/Symantec/symantec_antivirus/ folder have root:root ownership and internally while importing the sylink we are trying to user required libs from this folder. 

Environment

  • SEPM 14.x
  • SEPFL 14.x

 

Resolution

This behavior is expected and the product is working as per current design.

 

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