SEPM shows log on user as root irrespective of logged in user on the endpoint .

Products

• Endpoint Protection

Issue/Introduction

• SEPFL 14.x client is managed by SEPM 14.x .
• Logon User is shown as root irrespective of the logged in user on the endpoint client.
• As an example ,user1 is the only logged on user on endpoint however SEPM still shows root as Logon User.

None

Environment

• SEPM 14.x
• SEPFL 14.x

 

Cause

• /opt/Symantec/symantec_antivirus/ folder have root:root ownership and internally while importing the sylink we are trying to user required libs from this folder. 

Resolution

This behavior is expected and the product is working as per current design.