SEPM shows log on user as root irrespective of logged in user on the endpoint .

Products

• Endpoint Protection

Issue/Introduction

• SEPFL 14.x client is managed by SEPM 14.x .
• Logon User is shown as root irrespective of the logged in user on the endpoint client.
• As an example ,user1 is the only logged on user on endpoint however SEPM still shows root as Logon User.

None

Cause

• /opt/Symantec/symantec_antivirus/ folder have root:root ownership and internally while importing the sylink we are trying to user required libs from this folder. 

Environment

• SEPM 14.x
• SEPFL 14.x

 

Resolution

This behavior is expected and the product is working as per current design.