Securlets can be configured to import users as active or inactive.
DSS Directory Sync will import new users into CloudSOC as active users.
DSS Directory Sync will NOT update an inactive to an active user.
Use the CloudSOC User Export/Import feature to mass modify CloudSOC users.
Note: Recommend to Test import with 1 to 2 Test Users first to ensure you don't break all Users access to CloudSOC
This is especially important for clients using Gatelets where WSS may be checking for a match on the Secondary ID
If there is No SpanVA DSS that imports Users here is an import template format that may work.
ALWAYS Test importing with 1 to 2 Test Users first to ensure you don't break all User access to CloudSOC
Note the format for "Groups" field ["groupname"] and filling in date in some columns is optional
Secondary ID field may be required if using Gatelets and in this format "domain\user" eg. ####\TestUser