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CASB How to Activate Multiple Users

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Article ID: 174038

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Updated On:

Products

CASB Security Advanced CASB Audit CASB Security Premium CASB Securlet SAAS

Issue/Introduction

Securlets can be configured to import users as active or inactive.

DSS Directory Sync will import new users into CloudSOC as active users.

DSS Directory Sync will NOT update an inactive to an active user.

Resolution

Use the Cloudsoc User Export/Import  feature to Mass modify CloudSOC users.

Steps:

  •  From CloudSOC, go to Users, Export, (link to csv is delivered via email).
  • Click link from email to download zip exported_users.csv.gz, 
  • Extract and modify the csv file.  The last column is Active, change from No to Yes.
  • Delete the Organization column as it does not match the import tempate. 
  • Upload the file to CloudSOC, go to Users, Import, Select File,  Upload File.
  • Check Email for Confirmation, verify users have the Green dot.